Terms & Conditions

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Website Terms of Use

 

These Website Terms of Use (“Terms”) govern access to and use of the website operated by Paramount Care Australia (ABN 20 615 406 276) (“we”, “us”, “our”), including https://paramountcare.com.au (the “Website”).

By using this Website, you agree to these Terms.

1) Changes to these Terms

We may update these Terms from time to time. Changes take effect when published on the Website. Your continued use of the Website after changes are posted means you accept the updated Terms.

2) Website availability

We may modify, suspend, or discontinue the Website (or any part of it) at any time, temporarily or permanently, without notice. We do not guarantee the Website will be available at all times.

3) Privacy

We collect, use and disclose personal information in accordance with our Privacy Policy, available here: Privacy Policy.

4) General information only (not advice)

Information on this Website is provided for general information purposes only and is not professional, medical, clinical, or financial advice.

If you need urgent assistance or there is an immediate risk to health or safety, call 000.

5) Acceptable use

You must not use this Website:

  • in a way that breaches any law or regulation
  • to interfere with, disrupt, or damage the Website or its security
  • to introduce malicious code (viruses, malware) or attempt unauthorised access
  • to scrape, harvest, or collect information from the Website without our permission
  • to impersonate another person or misrepresent your identity.

We may restrict or block access if we reasonably believe you have misused the Website.

6) Referrals, enquiries and online forms

If you submit an enquiry, referral, appointment request, or other form through the Website:

  • you confirm the information you provide is accurate to the best of your knowledge
  • you acknowledge that submission does not guarantee service availability or acceptance
  • we may contact you to discuss your request and next steps.

Service delivery terms: Disability and aged care services provided by us are governed by separate agreements and policies (such as service agreements, booking/cancellation terms, and complaint handling processes), not solely by these Website Terms.

7) Disclaimer

While we aim to keep the Website information accurate and up to date, to the extent permitted by law:

  • we do not warrant that content is complete, accurate, reliable, or current
  • we do not warrant that the Website or any downloads are free from harmful code or defects.

8) Limitation of liability

To the extent permitted by law, we are not liable for loss or damage arising from your use of (or inability to use) the Website, including indirect or consequential loss (such as loss of profit, revenue, data, goodwill, or business interruption).

Nothing in these Terms excludes any consumer guarantees or rights that cannot be excluded under Australian law.

9) Third-party links

This Website may contain links to third-party websites. We do not control and are not responsible for third-party content, privacy practices, or terms. Accessing third-party websites is at your own risk.

10) Intellectual property

All intellectual property rights in the Website content (including text, graphics, logos, and design) are owned by or licensed to Paramount Care Australia, unless stated otherwise.

You must not reproduce, distribute, modify, or create derivative works from Website content without our prior written permission, except as permitted by law.

Images: Some images may be licensed from third-party providers (e.g., Shutterstock and/or Canva) and must not be reused without the relevant licence.

11) Cookies and analytics

We use cookies and similar technologies to support Website functionality and to understand how visitors use the Website (including through analytics tools such as Google Analytics). For details, see our Privacy Policy.

12) Governing law

These Terms are governed by the laws of New South Wales, Australia. You and Paramount Care Australia submit to the non-exclusive jurisdiction of the courts of New South Wales.

13) Contact

If you have questions about these Terms, contact us at:
Email: [email protected]
Phone: 1300 425 502

 

©2020-2026 Paramount Care Australia.